Our Billing, Refund and Cancellation policy

– Initially estimated cost of the project is based on request/order form and information that you give to us.

– On website and Logo design, you will not be charged until you approve the initial offer, price and conditions.

– Every additionally requested page, module or any website customization that are not mentioned in request form may result with additional cost.

– There are no refunds once the offer has been accepted and we have begun work.

– There are no refunds on any completed work that you already approved and already pay the (pre)invoice..

– Work in progress may be cancelled, but payment will be due for work completed at that time.

– We will send you an invoice to pay, upon completion of the project, according to final project specification.

– You need to send confirmation for payment not later than 15 days from billing date

– Accounts with unpaid invoices will be suspended and additional activation fee will be charged

– Every package include certain number of free working hours, so we can arrange adaptation and changes in web modules, if you are not satisfied with some part of the website.

– If you are not satisfied with proposed hosting server, we can arrange migration to other hosting company. (our service for this is free, but price difference in hosting service will be covered by you)

Please do not hesitate to contact us regarding any matter relating to this Refund Policy at